Although we cannot ship samples to you, our Tacoma and Fife, WA Retail stores frequently offer samples of our products.
We often have promotions on our website. They will be listed on the top left corner of all of our pages. You can also visit our Sales page, for great deals on ROCA® product.
We are no longer able to offer tours of our candy factory. However, you can now get a behind the scenes look inside our factory at our YouTube channel. www.youtube.com/AlmondRocaChannel. Check it out!
You may also want to visit our warehouse outlet in Fife, WA. There is a history wall and a variety of products available to purchase. Please visit our ROCA® store page for directions and store hours.
You can find all flavors of ROCA® Buttercrunch here, on our website. All of our ROCA® flavors can also be purchased at retailers across the country. To find a store near you, visit our Domestic Retailers page.
MOUNTAIN® Bars can always be purchased here, on our website. You can also find them in some Washington and Oregon Walgreen’s, Walmart and Bartell Drug’s locations.
In 1912, Harry Brown and J.C. Haley founded Brown & Haley in Tacoma, Washington. In 1915, MOUNTAIN® Bars were introduced, a chocolate and nut confection with a vanilla, cherry or peanut butter cream center. In 1923, ALMOND ROCA® Buttercrunch Toffee was created. If you are interested in more Brown & Haley history, visit our ROCA history page.
To view products made by Brown & Haley, visit our ROCA products page.
All ROCA® Buttercrunch pieces and MOUNTAIN® Bars are made exclusively in our one and only factory, located in Tacoma, WA.
Brown & Haley has a deep commitment to giving and provides to a variety of charitable organizations. Visit our Donation Requests webpage for information on guidelines and qualifications.
Brown & Haley likes to hear from consumers about what they think about our products. However, in your communications with Brown & Haley, please keep in mind that all comments, suggestions, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to Brown & Haley by this site or in response to solicitations in this site shall be deemed and shall remain the property of Brown & Haley. Our creative departments are continuously launching new products, packaging and marketing ideas. Often, these ideas are in the developmental stage for years prior to actually being launched. You understand and acknowledge that Brown & Haley has both internal resources and other external resources which may have developed or may in the future develop ideas identical or similar to the suggestions or comments to suggestions and that Brown & Haley is only willing to consider the suggestion on these terms.
If you choose to forward or transmit to Brown & Haley's websites by electronic mail or otherwise any suggestion type communication or material, including any personal data, questions or answers, comments, suggestions, or the like, such material will be treated as non-confidential and non-proprietary. Furthermore, Brown & Haley is free to use any ideas or concepts contained in any communication you send to Brown & Haley's websites for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products using such information without any compensation or credit to you. By submitting your idea to Brown & Haley without being requested to by Brown & Haley, you agree to these terms.
Visit our Careers page to access information on career opportunities at Brown & Haley.
Brown & Haley processes orders Monday – Friday between 8:00 am - 1:00 pm PST. To ensure the freshness of our products, we choose the best shipping option, which, in most cases, is FedEx Standard Ground. FedEx is unable to deliver to P.O., A.P.O., A.F.B. or F.P.O. boxes. A street address consisting of a Rural Route, Box, Highway or State Route can only be accepted with an area code and telephone number.
All products are delivered by FedEx and will arrive in 7-10 business days unless you choose expedited delivery by selecting either 'next day' or 'second day' guaranteed service at the appropriate additional charge.
Special surcharges for special shipping services (Alaska/Hawaii and Saturday delivery). From May 1st through September 30th, special packaging is required to insure your order arrives in good condition. We pack our products with dry or blue ice; this is why we must adjust our shipping charges during this period and when shipping to warmer parts of the country like Florida or California.
For international shipments please contact our Customer Service Department at 1-253-620-3057 or email@example.com. We will provide you with the additional shipping charges necessary to ship your order.
To shop at one of our International locations, please visit our Where to Buy page.
Yes, we absolutely can ship ROCA® products during warm weather and to warm climates in the U.S. all year long. Our shipping system monitors the temperatures where your package is being delivered and selects the appropriate packing material such as cooler boxes and frozen gel packs to ensure that your gift arrives in perfect condition.
At this time, we do not offer same-day shipping.
To ensure the freshness of our products, we choose the best shipping option, which, in most cases, is FedEx Standard Ground.
We are not currently able to charge shipments to other Federal Express or UPS account numbers.
From time to time, Brown-Haley.com will offer special promotions and discounts. Many offers require a minimum spend in order to qualify for the promotional offer. This amount does not include shipping and cannot be split between multiple shipments. Offers are valid in the US only on orders placed on www.Brown-Haley.com, and are not valid in our Tacoma and Fife, WA retail store or through 1-800-426-8400. Promotional offers are not valid on previous purchases or orders over $599, and cannot be combined with volume discounts or other promotions or offers. Brown & Haley promotions are not redeemable for cash.
Visit our Media Page to view all current press releases.
If you are interested in becoming a distributor for Brown & Haley email firstname.lastname@example.org.
ALL of our dark, milk, and white chocolate may contain dairy or milk products. Any person with a dairy allergy should NOT consume ANY of our products.
ALL of our products including solid chocolate pieces may contain nuts and/or peanuts. Any person with a nut allergy should NOT consume ANY of our products.
Yes, we do make several products that are gluten free. Visit our Nutritional Fact Panels page for information on those products that are gluten free.
Yes, we do make several products that are kosher or halal. Visit our Nutritional Fact Panels page for information on those products that are kosher or halal.
You can find Sugar Free ROCA® Buttercrunch here, on our website. Sugar Free ROCA® Buttercrunch can also be purchased at retailers across the country. To find a store near you, visit our Domestic Retailers page.
If you do not see the “best before” date on your product, please contact us at info@Brown-Haley.com
The average shelf life is 12-18 months depending on the product.
Solid chocolate products will maintain their quality if well wrapped and stored in a cool, dry place (45-65°F). While refrigerated chocolate is certainly safe to use, we don't recommend it. Chocolate kept in the refrigerator may "sweat" when brought to room temperature and ruin the quality of the confection.
We sell ROCA® around the world... in the US, look for us at Costco, CVS, Walmart, Bartell's and most other major national retailers; visit our Where to Buy page for more information. If you are in the PNW, you can visit our stores in Tacoma and Fife, WA. You can always order directly from our website. Also, distributors determine which items they stock based on consumer demand. Asking local store managers to stock a particular product often helps to expand the selection of our products on store shelves.
We offer mishaps/seconds at our Tacoma and Fife, WA retail stores. These items are often limited supply and only available while supplies last.
MACADAMIA ROCA® - The Macadamia Nut is an oiler nut and would not stick to the chocolate on the outside. We added more of the nuts to the center and added an additional layer of chocolate on the outside. DARK ROCA® - We wanted to create a uniquely different product with our
DARK ROCA®by adding more chocolate to the Buttercrunch toffee center and not including nuts on the outside. Also, dark chocolate has a different cooling temperature than milk chocolate and the nuts would not stick to the chocolate outside.
DARK PEPPERMINT ROCA® - Dark chocolate has a different cooling temperature than milk chocolate and the nuts would not stick to the chocolate outside. DARK PEPPERMINT ROCA® is one of the only products we offer without nuts for those who have a nut allergy.