Shipping Information

How long will it take your order to reach you? Please check the transit times - often ground shipping is faster than 3 Day Shipping and will save you money: USA TIME IN TRANSIT MAPS


processing Orders

  • Brown & Haley processes orders Monday – Friday between 8:00 am - 1:00 pm PST.  

Courier Information

  • To ensure the freshness of our products, we choose the best shipping option, which, in most cases, is FedEx Standard Ground. Click Here for TRANSIT MAP.

    Courier Limitations 

    • FedEx is unable to deliver to P.O., A.P.O., A.F.B. or F.P.O. boxes.  A street address consisting of a Rural Route, Box, Highway or State Route can only be accepted with an area code and telephone number.

Special Packaging

  • From May 1st  through September 30th, special packaging is required to insure your order arrives in good condition.  We pack our products with dry or blue ice; this is why we must adjust our shipping charges during this period.

Shipping Fees

  • For overnight or second day full shipping charges apply.  Special surcharges for special shipping services (Alaska/Hawaii and Saturday delivery).


  • All products delivered by FedEx and will arrive in 7-10 business days unless you choose expedited delivery by selecting either 'next day' or 'second day' guaranteed service at the appropriate additional charge.


  • Choose 2nd Day Air to avoid chocolate melting when outdoor temperature exceeds 68°.

  • Choose Next Day Air when outdoor temperature exceeds 85°.

  • Make sure to select a shipping destination where someone will be there to sign for package and bring it in from the heat.